ING DIRECT Reviews
Nov 10, 2017
Mortgage
gr8antb
1 Contributions 0 People Helped

I live in central Florida and had financial issues after hurricane Irma. Capital 360 was not willing to help. The only thing they offered was a forebarence for 3 months, but all 3 months of payments would be due immediately.  How in the world is this helpful? If I don't have the money to pay my mortgage for one month, why would I have 3 months worth right away? Four of my neighbors, who all have different mortgage companies were offered deferments, where their banks were willing to give them 3 months with no payment and add on to the end of the loan with no penalty. Now, that's supporting your customers during a clear natural disaster. 

Clearly do not care about their customers!

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