I needed a  place to put money just for a little while, and opted for one of their high yield money market accounts. Application was easy and quick, although the web app userface doesn't look super high tech. Never had any trouble with banking and found their customer service to be incredibly helpful, friendly, and personable when it came to answering questions, transferring my money out, and closing the account. If I still had the sum that I had when I opened, I definitely would have stayed!