Golden Plains CU Reviews
Feb 29, 2016
Absolutely Horrible
Anonymous

I just received my income tax refund of over $5000, Looked on-line to verify, went out of town on vacation and have just arrived at our first stop and when i went to pay for rooms for myself and kids, card was declined... Had them run couple more times, same thing. And now the on-line system says it can't let me into my account. UNBELIEVEABLE!!! And to make it even worse after countless emails to everyone possible and phone calls to every number possible, the best i am being told "By an automated voice" is that i will have to speak with someone in the morning. DO NOT START AN ACCOUNT WITH THESE PEOPLE, FAIR WARNING!!!  I did not receive a phone call stating that they were putting on hold, got no notification at all.. If not for some cash that had put back "Because, Honestly, who travels with a lot of cash especially when they are a single parent traveling with their children" we would litteraly be stranded. If at all possible, i will see this bank in court and make sure that everyone knows how they are. They can shut your card down after 5 but i'll bet my life you won't be able to talk to a human being after 5. Worst possible experience i have ever had with a business.....

more ...