Golden 1 CU Reviews
Dec 18, 2016
Really need to get Fraud Protection Serv
Anonymous

I have only bank with golden 1 for less then a year and have closed my card due to fraud. Why isnt the credict union protective. I just noticed another fraud again with the new card that they sent me. I about had ito with this union and will be saying good bye. Has anyone experience these incident with this bank.
I am sad to say that this is by far the worst bank that I've been with. love the low interest rate but that got to do something about the fraud/stolen debit cards.

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Mar 10, 2016
Waste of time
Anonymous

I had the unfortunate experience to loose my card, fortunately there was no fraud, but in dealing with Golden 1 customer service I discovered that G1 and the card provider are quite disconnected.  After waiting 3 weeks for a new card I again called "customer service," the young woman who "helped" me cavilerly stated she would order a new one.  I stopped her, why would I trust that nod asked her to close the account, she asked all accounts?  You know, now that she mentioned it that is not a bad idea.

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