This is the worst bank I've ever had. The fraud protection pops up often on my own purchases and never on actual fraud. I have to submit those papers by myself afterwards and it takes upwards of 30 days to get my money back each time. This year alone I've gone through 5 different debit cards and 6 different credit cards with them and it's only September. They a) won't give me a new bank account number and b) takes multiple days for your new card to be active aka when I have to activate a new debit card, it's not immediate. God help me if I have to pay rent or bills on time. It's completely ridiculous.