Citibank Reviews
May 29, 2016
TERRIBLE
Anonymous

They sell all your info (including social security number), give you no options, obviously just exist to take advantage of every customer. 

They don't give you the discounts as promised, and create an opaque system just to take advantage of you. 

This card is awful. 

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May 12, 2017
Tons of inaccuracies on my report
Cricket3584
1 Contributions 0 People Helped

I have filed a despute on my credit,. The are impossible to contact. They have no records from 8 years ago but still on my credit.

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Feb 10, 2017
DO NOT GET THIS CARD!!!!!!!!!
Anonymous

 THIS CARD IS HORRIBLE!!!!!!!!!! THE INTEREST RATE IS EXTREMELY HIGH, you will be paying hundreds in interest. 

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Apr 30, 2017
Horrible
Anonymous

Will raise your rate for no reason.

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Aug 10, 2016
there are much better options than this
Anonymous

i went to the dental office and I was about to get a $12,000 prodecure done, but it was getting me approved that was the pain, i applied with and i had a 700+ credit score and very little debt, and i wasn't approved, my wife did the same and her credit score was better than mine and she was denied, i haven't made any recent purchases or anything, and finally my father whom is 70 applied for me and he was approved, he has a 750+ score, but anyway he doesn't like how the billing system is and messed up the payments and was put onto some very high interest program... we tried getting a refund and that was a pain i was very unhappy with the options i was provided i ended up applying for Lending Club Patient Solutions and was approved for a 7.99% rate and now going to a different doctor that offers them...so not very happy with the options Citi health provided me/ my father

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Mar 04, 2017
A giant pain just to pay your bill!
victoria120
1 Contributions 0 People Helped

I should have known when the store had trouble signing me up for this card when I bought a laptop computer.  I spent over 30 minutes just trying to log in to pay the bill.  I had to make 3 calls to customer service for log in assistance and finally got so frustrated, I asked if there was a charge to pay the thing off over the phone and be done with it.  They also have the highest interest rate of any card I own.  24-something percent!  I would not give any stars for this card, and I don't plan to use it again!  

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May 21, 2017
Horrible
Brigman52
3 Contributions 12 People Helped

I own a Masonry /Tile business in the Northeast. I applied for this card along with Lowe's. Lowes, off the bat gave me $10k limit. Home Depot gave me $5k and they wouldn't budge a penny more once I told them about their competitor. I used the card for some purchases and was late one day, ONE DAY!!!!!!. I was fine with paying the late fee and so forth. I got a letter in the mail soon after that they lowered my available credit to $1800. $5000 to $1800!!!!!!. I obviously called to see if this was some kind of joke and they politely stated that it was because of my ONE DAY late payment. I the politely told them to go ahead and make another payment to make me at a $0 balance and close account. Anyways, Lowe's and Synchrony Financial has been very good to me with the continuous 5% back and now $15k credit limit

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