Citibank Reviews
May 29, 2016
TERRIBLE
Anonymous

They sell all your info (including social security number), give you no options, obviously just exist to take advantage of every customer. 

They don't give you the discounts as promised, and create an opaque system just to take advantage of you. 

This card is awful. 

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Dec 05, 2016
The worst experience I have ever had.
Anonymous

Before choosing Citimortgage, one needs to know that they provide NO customer service, and the process is the slowest process I have ever experienced.  

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Jan 18, 2017
Conniving and deceitful
Anonymous

it is set up to take advantage of people....... They will not work with you. Make sure you very carefully read the fine print and then re read it and then one more time. .... And then find another  way to pay for the work you need done so that you are not royally screwed!   Stay away from this card. ..... Maybe Goodyear all together. 

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Nov 29, 2016
Horrible !
Anonymous

I applied for credit at sears told me my application couldn't be processed at the time to call a number .so I called the lady I spoke with tells me I got approved but shes not able to tell me the credit limit but that I will receive the card 7 -10 days okay so we get dissconected
So I call again than they tell me they have nothing on file with my information ..umm okayI was already annoyed they have horrible customer service .! ...anyways I call again than they tell me I got denied like what the hell I guess
So my point is sears has terrible customer service they don't care ..I have a good credit score above 620

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Aug 10, 2016
there are much better options than this
Anonymous

i went to the dental office and I was about to get a $12,000 prodecure done, but it was getting me approved that was the pain, i applied with and i had a 700+ credit score and very little debt, and i wasn't approved, my wife did the same and her credit score was better than mine and she was denied, i haven't made any recent purchases or anything, and finally my father whom is 70 applied for me and he was approved, he has a 750+ score, but anyway he doesn't like how the billing system is and messed up the payments and was put onto some very high interest program... we tried getting a refund and that was a pain i was very unhappy with the options i was provided i ended up applying for Lending Club Patient Solutions and was approved for a 7.99% rate and now going to a different doctor that offers them...so not very happy with the options Citi health provided me/ my father

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Jan 16, 2017
WORST CARD EVER- BE AWARE
Anonymous

What they dont tell you with this card is that all your payments dont go toward the promotional purchase, they use all of your payments toward yoru revolving $ amount meaning you wont ever get ahead and pay down the promotional purchase unless you dont use this card for anything else and when your promotional purcahse is done even if you have 10 cents left from that purchase amount they smack you with ALL of the interest for the ENTIRE $$ of the promotional purcahse. For example I bought a washer and dryer for a 1300$ promotional amount and then used for card forr other things over the year and I had 100$ left of that washer and dryer purcahse left which I never would have known unless I called but all my payments went toward my other purcahses so I got hit with 350$ interest charge for the WHOLE 1300$ even though 100$ was left.... GET ANOTHER CARD DONT FALL FOR THIS, CITIBANK IS THE WORST!

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