I generally do not like to write reviews and comment negatively. However, the mortgage experience with Chase was so disgusting that it has prompted me write this review. Their underwriting department is deplorable. Ideally Chase deserves a rating of 0 though it is not an option. Once, the underwriter went on vacation, no one bothered to work on the application to finalize the closing though we are about 10 days away from the closing date. The communication is pathetic and I would not recommned Chase to anyone ever. It has been an absolute disaster to work with them.