They close my account when I haven't use their card for a while. They claimed they send me letter notice 2 months when I called to request for the restore of my account. I sign up for e-statement, so they should know I don't check the mail. My account with them was over 19 years and $20k limit. I my credit score impact negatively, my overall credit limit dropped. I email/called, but they still refill to restore. They asked me to request for new card. That's crazy! why do I want to have another financial relationship with them?