I had an account with Chase. They were very friendly and helped answered any questions that I had. Was even kind enough to give me a friendly call after my account was set up to see if everything was going ok and if they could help with anything else.
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After attampting to close my checking account I was told the account would be closed by the end of the day. Instead they closed it 4 days later and allowed charges to the account to be made without my permission and after I was told it was closed!!! Then I got a letter from them stating the amount still owed on the account with ALL their overage fees. The total came to 189 dollars because thy allowed reaccuring charges to be made on a closed account1! Customer service was little to no help and was extremely rude. Trying to leave this bank is an absolute nightmare and they make every effort to keep your money even after you have left. DO NOT BANK WITH THEM AT ALL!!!! SUCH A SCAM.