Chase Reviews
Feb 04, 2017
Free Night Certificate Not Honored
Anonymous

I wish to caution those thinking about the Chase Ritz Carlton Rewards Card.  I was enticed by the two free nights certificates good at Tier 1-4 Catagory properties.  I attempted to use them on 6 (six!) different occasions and was told each time that only so many rooms are allotted at each property on any given night for these certificates.  The rooms were not sold out and there was availability of the most inexpensive rooms at each property on each occasion.   Ritz Carlton arbitrarily decides how many rooms to make available for the certificates, which expire in a year, are not honored by Ritz.  Wow, there is an $800-1000 ripoff, at least in my book.

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May 23, 2017
Bait and Switch on interest rates
Anonymous

They get you through the entire application process based on your estimated income and home values (that they provide to you from their system ).  At the very end, they will increase the rate because the appraisal came in lower than anticipated (or whatever other reason they can find).  They quickly go over the interest rate on the phone without actually explaining the increase or the reason for it.  They gloss over the increase, if you do not pay close attention, you will get screwed.  They will claim to go back through their records and listen to the phone call, but will not give you access to the recorded call or a transcript of what was said.  BEWARE! 

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Aug 31, 2017
extremely disappointed
Anonymous

Cancelled my card today and asked if I could still redeem my points; was told there's a 30-day window.  Called to book flight and am unable to use my points as they would not allow me to pay the difference with any other form of payment other than the Chase credit card.  Wow.  I don't know if this is even legal.  And we bailed the banks out.  Nice.

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Sep 21, 2017
First Credit Card, I don't regret it!!!
JoeySouvage
1 Contributions 1 Person Helped

Great rewards, accepted everywhere, and if you already use Chase as your primary bank account this is a no-brainer. It's helping me build my credit and it's very easy to keep track of with it being connected directly to my online banking. Super impressed! Got approved with a 625 credit score with a $500 credit lmit. 

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