Chase Reviews
Feb 04, 2017
Free Night Certificate Not Honored
Anonymous

I wish to caution those thinking about the Chase Ritz Carlton Rewards Card.  I was enticed by the two free nights certificates good at Tier 1-4 Catagory properties.  I attempted to use them on 6 (six!) different occasions and was told each time that only so many rooms are allotted at each property on any given night for these certificates.  The rooms were not sold out and there was availability of the most inexpensive rooms at each property on each occasion.   Ritz Carlton arbitrarily decides how many rooms to make available for the certificates, which expire in a year, are not honored by Ritz.  Wow, there is an $800-1000 ripoff, at least in my book.

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May 19, 2017
This is great card for amazon purchases.
nyk73nyr94
1 Contributions 0 People Helped

After the first couple months and frequently using the card on amazon my credit limit was doubled. After 2 years with perfect payment history I had my credit line increased by 4 times the amount it was originally issued. I have had a very positive experience and really now enjoying the prime card upgrade which is upgraded for all prime members. I easily get  my prime fee back just from 2 day shipping/streaming, and now  I have the five percent on amazon purchases! Besides the amazon rewards you also have no foreign transaction fee making it a good card to travel with.  The point system is  very simple and I have had no issues with disputes on rewards.  Chase also does send out promotions to transfer a balance, but it comes with a fee. I wouldn't recommend carrying a balance on this card. 

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May 23, 2017
Bait and Switch on interest rates
Anonymous

They get you through the entire application process based on your estimated income and home values (that they provide to you from their system ).  At the very end, they will increase the rate because the appraisal came in lower than anticipated (or whatever other reason they can find).  They quickly go over the interest rate on the phone without actually explaining the increase or the reason for it.  They gloss over the increase, if you do not pay close attention, you will get screwed.  They will claim to go back through their records and listen to the phone call, but will not give you access to the recorded call or a transcript of what was said.  BEWARE! 

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May 15, 2017
They are stealing from consumers
Anonymous

I had very high limits on my cards, and used them/paid them off regularly. They suddenly stopped sending me statements via email. Something told me to log on and check. Thank God it wasn't 30 days late, but it was close. I called them and asked them why they didn't tell me that I owed them money. I hadn't used the card in a few months, so I wasn't surprised I hadn't received a statement. They said they emailed it, and it was my fault. I checked all of my email, including spam, nothing there. So, the cards had been paid off in full in early April. Which means, if they weren't making any interest off of me for one billing cycle, I guess they thought they'd rip me off by not sending me a statement for some stupid Amazon prime fee so they could charge me $50 or $60 bucks in fees for a $10 charge. Gotta rip people off to make ends meet over at Chase. If you value your credit rating, do not do business with Chase. They are ripping off consumers. Good thing I was paranoid enough to check up on it, or I would have had a credit ding. Save yourself, and your credit----use another bank.

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May 27, 2017
Excellent experience
neiki8
1 Contributions 0 People Helped

I applied for this card based on my CK approval odds being very high. My credit scores are TU 730 and EQ 732. I got the ominous 7 to 10 day review screen and was a little discouraged but based on other reviews held out hope that they were doing a security review. About a week later I received the letter requesting a call to verify my identity, which I did and I was approved immediately with a CL of $4, 500. They needed to verify my identity because I mentioned renting but my address did not have an apartment number like my Experian CR which they did a hard pull on. I'm awaiting the arrival of my new card. Great experience thus far.

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