Chartway FCU Reviews
Jul 14, 2017
Horrible online banking&customer service

Never had a hard time registering for online accounts. You have to register an account just to make payments then you have to call Chartway to have them register an account for you to view account details. You can't set up and register your own online banking. They keep saying they will email me info but I have not received one email from them. I tried to reset my password just to see I would get an email to reset password......nothing! Called customer service and they keep telling me to reregister with new email, login, and password it keeps saying can not verify account.

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