I HAVE TRIED TO GET A TITLE LIEN RELEASE FOR OVER A MONTH AND US BANK HAS TOLD ME, THREE TIMES,"WE WILL MAIL IT AND YOU WILL HAVE IT IN A FEW DAYS." I STILL DON'T HAVE IT ON A CAR I PAID OFF SIX MONTHS AGO. I WILL NEVER DO BUISNESS WITH US BANK AGAIN.
My wife and I have shared this card for the past 3 years and love it! It provides a generous credit limit, good customer service and online experience, no foreign fees and excellent rewards. Although you can redeem rewards for merchandise or cash back, we have found you can almost double the value of your rewards when using it to redeem for airfare/travel. We have redeemed almost $3,000 in rewards travel in the first 3 years and never paid a dime of interest!
I haven't had any of the same issues the other reviewers have had. I signed up just for the 5% on fast food/ground transport and the $100 sign up bonus. The credit was promply applied by the next statement once i met the requierments and every customer service agent has been nice and informative every time. The only thing that is pretty iffy is that the wait times for customer service can be reaalllly long, which is a first for any bank i've been apart of so that can be a big deal breaker. Also for some reason I was only approved for a $1,000 credit limit which is head scratching considering that my other cards vary between $2K-3K. Aisde from the spotty wait times and kinda low credit line, I have had nothing but positive expereinces with this card and bank overall.