had a CL of 2500 and out of the blue they lowered it to 400 and raised APR from 16.9% to 28.9% and said it's due to not using it enough.
Apply during the bonus period. Watch out for the interest rate. It's pretty high but if you PIF you have nothing to worry about.
Customer service: I believe it's outside the U.S. and I've definitely experienced better service. Read the fine print regarding when payments are posted.
I have never in my life dealt with such uneductaed people in my life. If they lock your account be prepared to wait 30 days or more just to use your card. They got my account locked while trying to activate my card plus they take your money before you are even approved. Customer service is no good and get you annoyed right off the bat. Do not use this place ever you will live to regret it.
I was issued this card from Costco because they switched from AMEX to Citi. I’ve had this card just a few months and it’s been nothing but one hassle after another. I’ve already had to have erroneous late charges and interest charges reversed. When I called their customer service recently I spoke to someone in the Philippines. I could not understand what she was saying and she didn’t know what she was doing. I could tell she was struggling just to pull up my information on her computer. She put me on hold several times without telling me and I thought the line had disconnected. She seemed poorly trained. She finally said she was transferring me to another agent and I waited on hold for about 10 minutes and finally hung up. I’ve had better customer service experience from Comcast. I’m not using this card anymore.