CitiBank Reviews
Jul 29, 2016
customer service reps are awful !
Anonymous

had a CL of 2500 and out of the blue they lowered it to 400 and raised APR from 16.9% to 28.9% and said it's due to not using it enough.

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Jun 07, 2016
Good card - provided you PIF
WannaBeCCConnoisseur
Top Contributor 28 Contributions 44 People Helped

Apply during the bonus period. Watch out for the interest rate. It's pretty high but if you PIF you have nothing to worry about.

Customer service: I believe it's outside the U.S. and I've definitely experienced better service. Read the fine print regarding when payments are posted.

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Jul 09, 2016
Anonymous

You'll never get a decent interest rate with this card....it's all about the money for them.  They could care less about how long you've been a customer in good standing.   My interest rate is rediculious!!

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Oct 01, 2016
Very easy
Anonymous

I applied for this card i was approved really fast.. Got myself a 400 dollars credit limit

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Jan 06, 2017
Not reliable, will ruin your finances.
ambitionz82
1 Contributions 0 People Helped

1 )Ordered checks and when i called 2 monthes after. They stated noone ordered checks.
2) constant mistakes of charging me overdraft fees when theres money in the account. I have to call all the time to have them remove it due to mistakes in there behalf.
This is a ridiculous bank the reason i pay a monthly fee is so they can manage my money in my account, but they dont seem to have the knkw how to be able to do that.

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Dec 16, 2016
Straight awful experience
Baker3434
1 Contributions 0 People Helped

After I got approved for it( First credit card I got approved for didn't think I would get) I got approved for a different one that suited me better. Called Citi up to cancel it but they said I had to wait 3 days for it to be fully processed in. Okay so I called back in 3 days later and cancelled it. 4 WEEKS TO GET MY REFUND BACK?! But wait there's more. After 2 weeks I check my credit score and guess what's on it? Yup my Citi credit card so I called back and they officially cancelled it and have to wait another 4 weeks for my refund. So today I called back after about a week to double check that they cancelled it and now all of a sudden they can't verify it's me and will have somebody call me back. Nobody did after I did yesterday and today that's twice in a row now. So now I have to dispute it through credit karma and that takes 30 days what a HEADACHE!!

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