I have had this card since 2014. I can buy airplane tickets, gas, pay all my bills that accept payments from Amex. Just feel like I'm someone with that Amex card 😂😂 any way never had a problem with customer service support whenever I call " just keep saying agent/customer service/live person. Once the auto voice comes on you will need your credit card number so best to try and remember it or write it down somewhere..
the only major problem I had with them was earlier in 2017, when I went to Hawaii after spending two weeks in New York (I am from Cali and live in sf) and when I landed in Hawaii my card worked because I got a shuttle to my hostel, but the 20 min ride from the airport to the shuttle amex service or something went out because when I got to the hostel they kept sliding the card and he kept declining, luckily there was a atm right out front but even the atm kept saying declining me so called Amex and they told me all service to the card was out and wouldn't be back till the following morning luckily I had already paid for one night at the hotel it just sucked because I couldn't actually enjoy my first night in Hawaii because I don't even carry cash any more I just have both my jobs paycheck go direct deposit to the card so easy
I can take money free of charge from any us bank anyway or log on to my account and send some to Walmart to be picked up by me if I loose my card. List it once had to wait a whole week for another one..
they changed their check policy glad I stacked up on the old ones (I believe now you have to pay for checks) but the checks are so easy to use and the best thing about these checks is no one can just steal one and write themselves one because the need a authorization code written on the front of the check to be cashed and only you have access to that code
to hAve a set aside account (which I call mine the rainy day fund) is perfect that way I can keep some money just available and others separate that way if I book some hotel and I miss the first night the can change my card but once I move the money to the set aside account I won't be charged it will just get declined so the perfect
i like the the card I tell my friends to get one the only and I do mean only down side to this card is that you can NOT get cash back anywhere no where at all..so you have to take from any money pass atm (and there's a website for that to find one in ur area) or any us bank