Had this card for quiet awhile and to this day I have yet had a problem. Boyfriend had this card first and recommended it. Since we live 200 miles away from each others I like that we can to transfers to one another anytime. Every time called the 800# my questions been answered and staff very professional. The only down part was when I got my tax refund I couldn't "cash out" at Wal Mart like the app and website states that you can up to thousands of dollars. So I went to ATM which was free but limited as to how much you can take out. I don't do direct deposit to this card. I find it easier to cash my check, pay bills then and add money to the card since the bank and Wal mart are near by. I have had the gas station authorize for more then what I paid but like the reviews above find a different gas station who doesnt put a hold on it or deal with it. What I do is put a greater amount or some to the SET ASIDE account that way if i gas up and it takes more then what i wanted i can transfer between the main account and the set aside account.. ALL WORKS OUT!!
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got 2 kits as i was replacing my bank, one for day to day transactions, one for savings. no where on the packaging does it say you can only have one card. now that the first kit is set up they are basically stealing the cost of the second kit. they claim theres nothing they can do about it but how hard is it to put "you can only have one" on the outside of the packaging. horrible customer service