Happy as can be! Great service & no fees!!
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So I have had this Card for 2 years and never had a problem expect for not everybdy excepts the card and the atm withdraw fees. Other then that the cards not bad until 2 weeks ago I lost my card. i called customer service and told them I lost my card, but said I will cancel it once a bill got paid cause I didnt want my account to get suspended. So once bill was paid called customer service selected lost stolen card. spoke to a female who I told her I wanted my card replace now that my bill was paid. Lady said no problem it will take 7 to 10 business days to get ur new card.
So a week goes by and I decide to call them to just make sure i was getting my new card soon. Low and behold the Custimer Service Rep tells me theres no claim or notes put in that requests for a new card. I told them when I spoke to them and talked to a supervisor and they were no help and kept telling me that I have to request for a card again have to wait another 7 to 10 business days to get the card. I Pleaded with them to see if they could get the card here faster since the 1st is only a week away and I have rent to pay. They didnt want to hear it or I feel they didnt even care. I wish the company could make it easier to transfer money to other debit card from diffent banks like BOA or CItizens, etc. After all this craziness over a lost card it makes me want to close my account and go somewhere else thats more helpful. crap cant even close my account still have to wait 7 to 10 business to even recieve a check with your money. Go figure