BrightStar CU Reviews
Aug 11, 2017
It Has Gone Down Hill the past few years
MKEN18
1 Contributions 0 People Helped

High turnover (even on the executive ladder) , excessive hold times (30 minutes!), polices that just made me feel uncomfortable that I tried to address with management. You dont leave a CU after 5 years, a heloc and paid car loans for  1 or 2 reasons. There is a plethera of reasons. Its too bad. They are competetive but I draw the line on certain matters. I bank with Banks and CU's. I have found Both have their advantages so I mix it up. But time to find another CU. Tomorrow I close BrightStar,

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