I had a very different experience than those who gave this credit union low ratings. I got am amazing interest rate on a consolidation loan, and there was this Loan Specialist who helped me named Isaiah Parson. This guy absolutely knew what he was doing and was just pleasant to do business with. I have been doing business with various banks for decades, and no one I have done business with beats Mr. Parson with regard to either competence or helpfulness. I don't give empty praise--a guy has to be good to get this kind of recognition from me.