I will never in a million years do business with Ally financial again in regards to an auto loan. Worst experience ever. At the end of my lease I was hit with a $400 wear and tear bill to damage that was done on my car in the time between me dropping it off at the walk-away process and when an Ally inspection agent came and looked at my car, I called to try and dispute the damages and all I received was a rude agent claiming "it's your fault" when asked to speak to a supervisor I was told no. Who says no to a customer??? I will never ever ever be a customer to Ally financial.