I've been with this bank for a year now with only positive things to say. Never a wait to speak to customer service, I get all atm fees credited back, and I've never spoken to a foreigner through customer service.
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Made a deposit by check on Monday morning using my phone (because there is no other way to deposit money into my own account - the bank exists only online!). The deposit was from my other bank account, so I see what is going on....
Today is day 5, the funds are in my account, but I cannot use them for another day. Money left my other account on day 2, but they will only become available on my Ally account on day 6. The question is what Ally bank is doing with my money for 4 days?!!!