Achieva CU Reviews
Nov 02, 2016
doesn't value customer
Anonymous

I have checking and savings accounts with Achieve for 5 years. I have not used either for the last year. I was notified Nov 2 that there would be a monthly fee for dormant accounts. However, Achieva already charged me $10 on Oct 31, not allowing me to make a transfer of funds between accounts and avoid the $10 charge. When I tried to make a transfer online, I found my accounts had been frozen and could not make a transfer between accounts. Quite the "catch 22".

When i called to get my accounts activated and a credit for the "dormant account" fee, I basically was told they would not credit the $10 fee. So I will take my 800 credit score and go to a financial institution that values my business.

more ...