Achieva Credit Union Reviews

1.0 out of 5 stars
5 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3.5 out of 5 stars

Customer Service

3 out of 5 stars

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These reviews were written by current and former account holders in the last year.

Mar 10, 2017
Unethical Banking Practices
BusterLulu Account Holder

Last year I took out a car loan with Achieva. I recently opened a checking account. This was not a condition of approval of the car loan but rather a voluntary action on my part. I had my pay direct deposited into this account. This past month I was late in making the car payment. Guess what --- without my knowledge or consent they simply debited my  checking account. I am sure in the reams of disclosures / paperwork, this policy was disclosed, however, I was unaware of it and find this practice unethical. To add insult to injury, the debited my account the day before I paid my rent and charged me an NSF fee.  Now I have directed my employer to deposit my pay into my other checking account at Suntrust bank.  No longer with Achieva have control over my checking account to raid it when it wants to. Simply an unethical, tacky, small town credit union.

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Nov 02, 2016
doesn't value customer
Anonymous Account Holder

I have checking and savings accounts with Achieve for 5 years. I have not used either for the last year. I was notified Nov 2 that there would be a monthly fee for dormant accounts. However, Achieva already charged me $10 on Oct 31, not allowing me to make a transfer of funds between accounts and avoid the $10 charge. When I tried to make a transfer online, I found my accounts had been frozen and could not make a transfer between accounts. Quite the "catch 22".

When i called to get my accounts activated and a credit for the "dormant account" fee, I basically was told they would not credit the $10 fee. So I will take my 800 credit score and go to a financial institution that values my business.

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Sep 30, 2016
Not much of a Credit Union
james8910 Account Holder

Dont do any kind of business with this Credit union, arcaheic practices, technologically challenged, incorrect credit reporting, just to name a few things 

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Sep 26, 2016
Anonymous Account Holder

Not too happy with them right now...first my paper statements a month went up to $3.00 from $1.00; then I received a late payment for my car loan, of which I paid a week in advance of the due date, and it was in fact cashed by this credit union  7 days before it was due. Now, I have to do all the running around to prove I actually paid it!

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Sep 10, 2016
Systems down, staff untrained, joke!
Anonymous Account Holder

Don't do it.

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