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TCF® Financial - Mortgage

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Reviews (4)

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Apr 01, 2015
MsIngno Borrower

If it weren't for me being friends with the tellers, I would have left long ago. No real intelligent or fiscal reason to stay. Very frustrating to work with, and they nickle and dime you every chance they get. 

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Feb 15, 2013
Never Again
Anonymous Borrower

I moved out of state and didn't close my account. They racked up fees. Paid the fees, still took money out of my acct! Had to go through a lot of trouble getting this resolved

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Jan 29, 2013
Cannot believe they can stay in business
Anonymous Borrower

We already have their mortgae & are simply trying convert from a traditional rate to a HELOC.  We've been approved for months, but zero progress & zero communication.  They ask for forms that have already been submitted.  Then go silent.  I send emails weekly trying to be sure we're moving forward.  Seriously, the worst customer service I have ever had!!! How hard is it to answer an email or actually ask for documents that you may need to complete the process????  Not sure how they stay in business.  We will be transferring our loan as soon as possible.  

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Jul 12, 2012

Credit Karma will not allow me to update my info for TCF Bank.  It shows I am only paying $196 per month to my mortage payment!  NOT!  I am paying over $2200 a month!  Information from TCF is completely wrong!

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