We recently financed a home with New American, and specifically Ben Binger. This is our first family home and we had a lot of questions. Ben kept us informed throughout the process and was happy to hop on the phone to answer any/all the questions we had. Ben supported us from the first time we spoke when we were shopping for a lender, all the way through closing and beyond! We would highly recommend Ben to anyone looking to invest in a home!
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Worked through the worst closing of my life as a real estate agent due to New American Funding. My client was promised a $1,600 lender credit and a decent interest rate. Within 3 days of closing my client received CD's with drastically different numbers, no lender credit and much higher interest rate. My client spoke numerous times to "higher ups" at New American Funding to no avail. My client was in tears numerous times due to how this company treated her; at one point in the absurdity we had to get the lender on the speaker phone at the closing table and the lender was literally yelling at my client through the phone. Absolutely unheard of horrible customer service, absolutely horrible experience.