We purchased our house with New American a year ago. It was really easy compared to our previous experience. The broker worked with us to find the best loan for our needs. I work as an attorney who practices lender liability law and I generally suggest New American for my clients who has mortgage needs.
ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL
Most Helpful Positive Review
Most Helpful Negative Review
WORST COMPANY EVER- USE ANYONE ELSE!
If it was possible to give negative 5 stars.. This company is unethical, careless, unprofessional, corrupt, and will steal your money. Gave this company 15 months notice of a new home I was having built. Gave them everything they could possibly need and 2 days before closing they tell me that they will only fund the purchase is I buy it as an investment property. They basically waited till the last minute to call me a liar and then forced me to start over with a REAL BANK which thankfully was able to close in 21 days. Because of their unethical trade practice and deception, I had to pay the builder $4400 out of my own pocket because I didn't close on time. If it had been 1 more week, he would have sold my house to someone else. In addressing it with New American, they had the gall to blame me for not providing all the information they needed and then saying they refunded me the appraisal fee as a courtesy. They cost me $4400 for their incompetence and they are being courteous?? USE A REAL BANK! BEWARE OF THIS COMPANY. By the way, my credit is perfect and I was putting down 20 percent on this house. Still waiting on an response from their customer service Director...