Home Loan Reviews Advertiser Disclosure

Stonegate Mortgage

1.5 out of 5 stars
4 Reviews

From Borrowers in the last year


Application Process

1.5 out of 5 stars

Customer Service

1.5 out of 5 stars

1.5 5

These reviews were written by current and former borrowers in the last year.

Jun 30, 2016
Anonymous Borrower

Checked my acct today just to check that my payment was scheduled to be paid. Its our third payment to them so Ive been on the site before... This time, however, a NEW CO-BORROWER was listed. We have never added another person. We called and they asked if I was we didnt add another person. Um...duh! They will investigate. I am calling my old mortgage holder to refinance tonight. 

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Jun 14, 2016
Stay away from this place.
Anonymous Borrower

They dont reply to emails and you cant spek to anyone on the phone! Sketchy place, refinancing somewhere else just so I dont have to deal with them.

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Jan 15, 2016
Anonymous Borrower

Loan was sold to them after closing. First getting to speak to a actual person when calling is a huge task. Then when you get one on the phone and you are able to realize the issue when speaking to them and fiqure out what the issue is and then have to explain to them repeatedly whats going on so they understand ....well thats a problem.

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Dec 14, 2015
Worst refi/loan experience ever
masher63 Borrower

This was absolutely the worst loan experience of my life, and I was simply refinancing with my current mortgage company.  I am still dealing with issues that at this point are getting no response.  The communication not only between myself and the company, but it seems they do not communicate within the organization very well either.  Also a number of other issues related to the process that should not have been an issue with a current lender. At this point I simply want to resolve an issue with the number of hard credit inquiries, but they do not feel compelled to answer my requests.

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