PennyMac Loan Services, LLC. - Mortgage Reviews

PennyMac Loan Services, LLC. - Mortgage Reviews
5.0 out of 5 stars
1 Review

From Borrowers in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2.5 out of 5 stars

Customer Service

3 out of 5 stars

5 5
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These reviews were written by current and former borrowers in the last year.

Aug 25, 2019
No Hassle, Great Service

I did not originate with PennyMac; they had purchased my loan (which is why the "application process" rating is neutral.). At time of writing though, I've had them for nearly 3 years. The website is secure and security-minded, processes everything w/o hassle, have no probelsm with my making the mortgage payment 2-3 weeks early, and they have always been prompt in answering any questions I had. The only potential downside is that with each monthly payment, you have to specifcally read and agree to their terms of service... so at least try to read it and look for any changes.

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