Citizens Bank™ - Mortgage Reviews

Citizens Bank™ - Mortgage Reviews
1.0 out of 5 stars
1 Review

From Borrowers in the last year


Application Process

1 out of 5 stars

Customer Service

1.5 out of 5 stars

1 5

These reviews were written by current and former borrowers in the last year.

Mar 22, 2020
Not able to contact customer service
dmks94ra67 Borrower

My mortgage was take over by Citizen from Franklin American Morgage co on 3/3/2020. I recieve no corespondence from Citizen/No Statememnt with my new mortgage information. I am unable to make a payment as I am not able to provide a loan number through their outamated system. I will try one more time then I will go to my attorneys to try to make contact.

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