I sold a camper to a member of this credit union. My credit union still has not received the funds after 9 days. Both our credit unions are in Austin. This company gave me the run around for 3 days. I missed a whole days worth of work because of their carelessness. Now it's past the 10 day pay off,so they have to pay more money. I have called them several times with no response. The worst part is that they know I need this paid off in order to close on my house. Now my family has to stay in a hotel or something until my bank receives check so we can close. All they had t do was give me or the buyer the check to bring straight to my bank,and I could be in my new house. Sorry people with no concern for others.