I applied for student loan refi but was turned down because they could not verify identity. They never called or notified until my 2nd call to them. My credit score is excellent, over 800. No way is this company going to refi at 3.25%.
I have a credit score of more than 800, ( but of course SoFi affected that) I have never been denied credit, only using 7% of my available credit and yet their under writers could not verify my income....REALLY!
I was only getting a small loan to pay off a credit card because the interest was lower, This company is ridiculous!! I did go elsewhere and was approved!