After jumping through hoops for Weeks we were told our loan could not be completed due to a technical error. The worst part was they knew about it weeks prior to telling us and during that time they continued to add to our "To Do List" which was incurring us actual costs. In the end we got a, "We are sorry this is an unfortunate circumstance."
It wasn't and unfortunate circumstance. The entire thing could have been avoided if they had communicated with their team (Michael, Ryan and Nathaniel) and communicated with us.