I am a member since 1988. So I have a CD ladder set up with my account and I add/revise it every month online, takes a few minutes....until September 2016. When I logged on I could not see where I purchased a new CD so I emailed their customer service. they replied that the online CD purchase is not available at this time but will be like April 2017, really? That is very disapointing.
I have now decided to convert my ladder to dividend paying stock.