I have been a customer of theirs for 6 years. My last payment they tacked on $381 dollars because they told me that I could miss a month because my area was a national disaster area. I have to extended my contact any extra month and they came out to a total of $831. They didn't break it up just hit it all on me at once. I have never been late on a payment and they would not break the payment up fpr me. I will never purchasea car or a truck from this company ever again. They don't know how to treat customers who are loyal to them. They are the worst company I have ever dealth with and this is my 3rd car I purchase brand newl.