I have leased a car at Universal Nissan Orlando earlier this year.
My sales person and the finance person promise me they would take care of the payments remaining on my old lease and I did not have to worry about it.
To my surprise, my credit score dropped from 823 to a low 700 all of a sudden. When I verified I saw it was an entry from NMAC saying I missed my payments.
I have contacted NMAC at more than once and told him it was Universal Nissan who did not pay. I asked them to remove the entry from my credit report.
So far nothing has been done.
Still waiting for action on this.