They have continually increased my rates in my 3 years with them. Then I get told by my agent to go to another company. I call the company and they give me a runaround and won't answer my questions. If I am supposed to get rewarded for time spent with the company but I am paying more than I did when I first started with them and have LESS coverage how is that being rewarded for staying with them? My rate increases 30% in a year. They call it a "regular rate increase". If that is a normal rate increase than I no one will ever be able to afford staying with this company. I am changing companies and they will never see my business again. I hope this they go under so no one has to deal with their nonsense.