I have had this card a few weeks now and used it multiple times, talked to a customer service rep just for security reasons due to apple pay but was a very nice gentleman and I could undrstand him unlike most other card companies.Like the others stated, if you want to swing another $500 AF then by all means do the black card. I am currently not traveling by plane due to having an infant at home but, as soon as we are ready I will most likely upgrade to the black card.
It’s a decent card. Nothing to do flips over but it’s a status card. Would be better if it still had a sign up bonus. Overall it’s ok if you know how to take advantage of the few perks that are offered. Hopefully they work out a few lacking areas so that it can compete with rest of the heavy hitters out there.
I like this card and the customer service is phenomenal. But, the annual fee of $995 is exorbitant and you are better off opting for the Black or Titanium for $495 and $195 respectively. Hands down the better deal is to get the Barclaycard Arrival Plus World Elite MasterCard by the same issuer. Or AMEX Platinum Card.