lightstream Reviews
Oct 19, 2016

I have a credit score above 820 when i applied. The process was pretty flawless, except having to talk with them on the phone since i am self employed. They approved the loan within a week and funding was available immidiatly. If you have a questions, they reply within 24 hours. 

I wish my mortgage was being handled by them. 

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Oct 18, 2016
Awful computer-based process and support
1 Contributions 1 Person Helped

$25K auto loan declined with 3X liquid assets, proof of income, no debt other than mortgage and over 30X retirement assets. When trying to deal with customer support had extremely difficult time trying to find phone number. Emailed through website and they replied saying they prefer emails to keep costs down. I said fine and asked that my application be reviewed, something wasn't right. Recieved a system response "We apologize, however, based on your entire credit profile, we are unable to move forward with a loan at this time. Please let us know if you have any further questions. We hope you have a great day!" I emailed back twice explaining the situation and asked that someone review my app and get back to me. I received the exact same system response with two other names at the end. Joke. Get a local loan. This is 100% algorithm-based with zero personal attention.

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