They refused to pay an auto accident death claim. Then they increased my premiums even though no one on my policy was at fault.
I had Liberty Mutual for several years. I had a wreck 2 yrs ago when a woman ran a stop light. She lied about having ins. Instead of Liberty Mutual paying for my vehicle to be fixed and settling with me, I was hurt in the accident. They half fixed my vehicle and only wanted to pay me $2600 for my pain and suffering that I will live with for the rest of my life. I had to file a lawsuit against them and it still isn't settle. I cancelled my ins with them last year before my payment was due again and they are still trying to get me to pay them for ins. I had them for my house too and got, excuse my French, screwed on a claim for a water leak that flooded my house.