They refused to pay an auto accident death claim. Then they increased my premiums even though no one on my policy was at fault.
I have an auto claim with Liberty Mutual. It has been 4 weeks and the car is still sitting outside. I have had to be nasty to get anything done. They do not answer phone calls and will not call you back. I have spoken to four different people and two of them were rude and disrespectful. They are slow to do anything but collecting my premiums.