The loan wasn't the issue. It was the person I dealt with. After sharing some extra information with her, and pointing out that she hadn't responded back from my last email, she became very sassy and rude in her tone of voice. She also claimed she asked a question in regard to my income, but she never did. All she asked was for the documentation needed. It was very disappointing to have been talked to very nicely when gathering all my information and once I didn't qualify for a loan, I was no longer worth their time. I guess it's the commission they get. I'll be looking elsewhere for this type of service.