Kay Jeweler Reviews
Mar 30, 2017
1 Contributions 0 People Helped

Double charged my last payment and overdrew my account.   Mind you, I never received a confirmation email about my monthly payment.

Called to get a re-imbursement as this was their fault.  Spoke to a Stephanie in customer service.  She was rude and basically told me nothing they could do as this was my fault.  I could have called to make sure my payment was going through, which has nothing to do with me paying double the premium amount.

Will be cancelling my card.

more ...