The process for signing up was very easy and they offer a lot of help from talking to a therapist to finding a lawyer. I've been a client of theirs for three years now and I will continue to for as long as I can. 

I used to work for the Hartford as a Customer Service Rep. I tried every day to make the day better by having a better attitude but everything about the company just dragged all of the workers down. No one was happy when they left for the day and almost none of the customer's were enjoyable to talk to as most began to become angry or berating (of course there were some that were super nice to talk to). Almost none of the managers care, your just a number. They count taking a bathroom break against you and if you take too long to do your business you get written up. I even tried to get an insurance quote while I worked for them and they were going to charge me 3x what I'm paying now. Do not go to this company, all they care about is the money and their brand.