Gateway One Lending Reviews
Jul 21, 2017
Original loan is all you get.
srmusaf60
1 Contributions 0 People Helped

We had limited options when we wanted a newer vehicle. Gateway One Lending gave us the loan at of course a rediculously high interest rate.  After a full year of not only on time payments but over the amount due we asked for a lower interest rate.  Their response was they aren't lisenced to do "refinancing". 

I asked for my auto pay to be adjusted to a different amount I had to cancel the auto pay I had set up and submit a new form.  I asked the csr to call when the form had been recieved.  Didn't happen.  Their customer service leaves a lot to be desired, if you get any at all.

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