FBC mortgage conveniently didn't deduct our mortgage from our automatic withdrawal. We weren't great at making sure they took our monthly payments (our fault), but then they out our house up for county auction without ONE SINGLE DOCUMENT to us, to let us know our payments hadn't been received. They never sent us one letter, one phone call, one email, nothing. They then lied and said they sent us numerous letters (which they did not). We nearly lost our house. They suck at communicating. Stay away!