I had esurance for a few years with wonderful service at the lowest rates around. Then came a renewal with a 70% increase with no accidents or tickets in years. After hours of calls with no answer other than ' ..the cost of doing business has been going up in NY and we have had to make an adjustments ....' like it was programed into them some one finally whispered that THe Hartford had changed everything and it wasn't the same esurance any more. I moved on..
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