DSRM Reviews
Dec 09, 2016
WTF?
Anonymous

I was just going through my credit cards and noticed that my Valero card expired six months ago and I never received a replacement. I called up customer service and was told that since it was not used for several months prior to the expiration date, they didn't send out a new one. The account is still open but inactive. I was told that in order to re-activate it, they need some financial information and needed to do a hard pull on my credit. I told them to forget it since the lousy $300 credit line is not worth a hard pull. The only bad things about losing this card is the payment history and the cash price for paying with credit.

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