I'm very angry and sad with Capital One Auto Finance. First of all, They warned you that it would not affect your credit: LIE!!! LIE!!! LIE!!!... they removed from each company (EQUIFAX, TRANSUNION, ETC) about 7 points... Then they call me telling me that I can't refinance the car if I'm already a CAPITAL ONE customer, you can't refinancing, WHY DO NOT YOU HAVE A NOTICE OR BLOCK OF COMPANY CAPITAL ONE?!?!?!?!?! I am upset and very upset because if it was to reach my credit I would have looked for other companies that are offering a better rate of interest. Thank you Capital One for this disappointment.