We had our auto loan with them and they are only good when they want your payment but to resolve a problem they are very useless. Also customer service does not knownwhat they ate doing they shouldeeview the account first before contacting the customer. They will give you an option payent but at the end they go back to the same thing which leads us pay more because customer service does not follow what they have given you. Customer service sucks everything mostly! They will tell that they will call you but never and no ones answers your call also.