Mercury Insurance Reviews
Jul 20, 2016
Great service when I totaled my car

Great premium price, was so low I worried how their customer service would be if I needed it. Well, lo and behold, I flipped my car on the freeway (my fault) and they were awesome. Every contact with the different departments was professional and courteous. But the best part was they extended my car rental period beyond the contract! All I had to do was find out who was in charge of that department and personally ask him for an extension by explaining that the check for the vehicle replacement (which was HUGE, I thought I'd end up owing on the destroyed car but had extra) hadn't been cut yet and I got several extra days of cheap car rental.

Timaay from Nevada

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