Springleaf Financial Personal Loans Reviews

3.6 out of 5 stars
273 Reviews

From Borrowers in the last year


Application Process

3.5 out of 5 stars

Customer Service

3.5 out of 5 stars

3.5 5

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Most Helpful Positive Review

May 30, 2013
Good deal for a bad credit loan
davej323 Borrower

If you are in a similar situation to me, Springleaf is probably one of the few options available to you. I just got my check from them today, and getting to that point was rather painless with a few caveats. I will write a detailed review below, but the short answer is that I would recommend this place to someone with a low credit score who has an urgent need for a lump of cash to pay some bills. It is a better interest rate than the payday loan places. They will try to push you to get credit insurance with your loan, but it was easy enough to tell them no to that. The branch manager assured me that I can make payments online and that this is a simple interest loan with no prepayment penalty. There were a few snags, but at the end of the day I have my money and can take care of some bills. If I have any problems down the road, I will come back and change my review. For now, I give them four stars.

Now, here is the long review...

My FICO score is in the low 600's, and I have a stack of medical bills that need to be addressed plus I am buried under a high interest (157%) long-term personal loan that I took through one of the payday loan places. To pay off the personal loan and medical bills, I needed about $4000. I was also hoping to get a little extra money to fund a trip to Chicago for a wedding this summer. With my credit score, I didn't even bother trying a traditional bank or credit union, and I was turned down by Prosper and LendingClub. So, Springleaf was one of my only options to get a loan.

I filled out their online application, and I heard back from the branch manager the next day. Over a couple more days, he put together a package for me and gave me two options. I could either get a "personal property loan" for $3500, or put up my pickup truck as collateral and get a $5100 vehicle title loan. I originally chose to do the vehicle title loan.

Now, here comes one of the reasons that I only rated the place as four stars. Similar to other reviewers, I had to drive over 40 miles to get to the nearest office. That was not a big issue in and of itself, but I wanted to make sure that there was nothing I was missing so I wouldn't have to make the trip more than once. Well, when I got there with all my paperwork (pay stub, W2, apartment lease, documentation of my bills, registration/insurance/title for my vehicle, and photo ID) it was only then that I learned I could not use my truck as collateral right now because the registration is due soon. They never told me about this requirement beforehand! Since I have to get some smog work done before I can renew my registration, there was also no way to correct that problem in the near future. So that took away one of my loan options. So much for that Chicago trip! If you are looking to get a vehicle title loan through them, make sure your registration does not expire within the next 60 days.

Another reason I knocked off a star from them is that they kept trying the hard sell with me on the credit insurance. In fact they offer four or five different types of loan insurance, but I had already told him before I came in that I didn't want any of the insurance, so I just cut him off when he tried to pitch them to me again. Thank goodness for the reviews on this site, or I probably wouldn't even have noticed that they were going to automatically add insurance (which is apparently their standard practice).

Another reason why I downgraded them by a star was this practice they have of trying to pay the consolidation bills directly. They didn't ask for all of my individual medical bills, but they did want to pay the payday loan place directly. I understand why they do that (they want to make sure you are not increasing your debt load with this loan), but sometimes that just isn't an option. Since the payday loan place directly debits my bank account for payments, and I never receive a statement with an option for mail-in payments, I had no idea how to go about repaying it with a check from Springleaf. I had to explain that and bring in some web page printouts to show him how that loan works, and assure him that the first thing I would pay off would be that payday loan.

The final reason that I knocked off a star is the interest rate. I understand that a loan place like this is going to charge high interest. Part of the reason is that they have a corner on the market for bad credit loans, and part of the reason is that they need to cover the attrition of the inevitible number of these high risk loans that are going to default. They are charging me 34.99%. That is higher than any of my credit cards, but it is still a better rate than the 157% the payday loan place was charging.

Overall, I am happy. I was previously paying $400 a month for that high interest loan and I had no idea how I was going to address this stack of medical bills. Now I will be paying $151 a month and the medical bills and payday loan place will be history. With any luck, I will even have some extra money to pay this loan off sooner. I didn't get as much money as I originally wanted, but they did take some big burdens off my shoulders.

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Most Helpful Negative Review

Feb 14, 2015
Anonymous Borrower

The majority of lenders today provide “simple interest” loans. (Good for consumer)

Springleaf Financial provides “pre-computed interest” loans. (BAD for consumer)

Here is the difference between the two:

A “simple interest” loan charges interest each month based on the balance you owe. Your interest payments will get smaller with each payment because you're paying off the principle, and if you choose to make extra payments to pay down the balance, you'll pay less interest in the following months.

With a “pre-computed interest” loan you are obligated to pay back the principle plus the total interest that will accrue over the entire term of the loan immediately upon signing your loan agreement.

Example: You borrowed $5,000 for 48 months with a total of $3,500 in interest accrual for the entire term.  You walk out with a $5,000 check and immediately owe back $8,500.

You may have been told that there is no prepayment penalty if you pay off the loan early, and a portion of the interest may be refunded.  What they are NOT explaining is that pre-computed interest loans are designed so that MOST of the interest is paid in the beginning of the loan to benefit the lender.  So when you go to pay this loan off early after 12 months of payments, you will still owe almost all of the principal as you were paying mostly interest for 12 months. 

Another downside is that a pre-computed loan will LOWER YOUR CREDIT SCORE more than a simple interest loan due to a higher debt to income ratio.  The simple interest loan only reports the $5,000 check you walked out with as debt.  The pre-computed loan is reporting the whole $8,500 as debt. (The check & interest based on our example above)

BOTTOM LINE….This type of loan is NOT in the best interest of the consumer.

Avoid Springleaf.

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These reviews were written by current and former borrowers in the last year.

May 20, 2017
So helpful!
Anonymous Borrower

Springleaf is and has been wonderful to work with!

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May 20, 2017
loan offer
Anonymous Borrower

Are you a business man or woman? Are you in any finance stress or need funds to start up your own business? Do you need loan to settle your debt or pay your bills? Do you have a low credit score and have difficulty obtaining loan from local banks and other financial institutions? I wish to inform you that we offer all kinds of loans at low interest rate of {2%} if interested in obtaining a loan from us. [ Email: jerry.mavin@financier.com], {+1}2253672533 contact Us.. God Bless You!!!

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May 19, 2017
Anonymous Borrower


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Apr 13, 2017
Simple fast and amazing
Anonymous Borrower

Best place for a loan

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Apr 07, 2017
Anonymous Borrower

A 5000 dollar loan is costing me 3500 so my total balance is 8500. I'm paying 3500 to borrow 5000

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Apr 07, 2017
lukeduke077 Borrower

They make you take more than you need !  They want to get you into a  minium 2 year payment cycyle generally with 25% interest.  They constantly call you if you play on time to come in and take more money extending the length of your loan.  But the kicker is they will pay first loan off and charge you for all the loan fees all over again on the new loan. If you do not pay right on time they send their dogs to hunt and harees you relentlessly.  I pay my bills on time so I made it through it but I have clearly seen the heavy handed why they operate !  FTC should investigate them as their like the wall street banks in their corruption.  They told me a story about a gal who had a 2006 vehicle that she owed a small amount on.  She lost  her job and was having a hard time keeping a roof over her head.  They intimadated her so bad that she just parked her car she owed less than 600 on in the parking lot giving it back to them to sell.  What really got me was she did the right thing and rather than calling her up and working with her.  they took her car and sold it and then nailed her credit report.

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Mar 30, 2017
good loan for rebuilding credit
Anonymous Borrower

Good loan for rebuilding credit

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Mar 28, 2017
Legalized shylocking
Anonymous Borrower

I borrowed $4,000 from Springleaf Financial in 2014, because I had bad credit and no other options. Forty-two monthly payments later, I had re-paid over $7,000 (which comes out to a 76% interest rate). NEVER, EVER AGAIN!  

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Mar 17, 2017
It a quick way to pay other small bills!
Anonymous Borrower

it a quick way to pay other small bills, but sometimes that not good to do. If you really don't need a loan to help you catch up, then don't get one.

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Feb 28, 2017
rebbyrebs Borrower

I got lower interest than the previous loan and it was approved right away. The only time I went in is to sign paperwork. 

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