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UMass Five College Federal Credit Union

1.5 out of 5 stars
2 Reviews

From Account Holders in the last year


Application Process

3 out of 5 stars

Customer Service

1 out of 5 stars

1.5 5

These reviews were written by current and former account holders in the last year.

Dec 16, 2015
Bad service and lacking in knowledge
Anonymous Account Holder

I have had issues with customer servie and support when asking tough questions about my banking and how it works.  Many agents are just figure heads and have little knowledge of how the banking operations work.  They get flustered and just take it personally.

more ...
Dec 14, 2015
Terrible credit union, waste of time
Anonymous Account Holder

Horrible customer service and online service. 

more ...
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