South Carolina Federal Credit Union Reviews

1.0 out of 5 stars
1 Review

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2.5 out of 5 stars

Customer Service

2 out of 5 stars

1 5
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These reviews were written by current and former account holders in the last year.

Jan 03, 2017
Horrible customer service
Anonymous Account Holder

I believe this bank; South Carolina Federal Credit Union, has a predatory method of charging it's customers with fees. They offer programs that are not standard for most banks. I was charged a total of $450 for transactions that should not have even over drafted my account. They applied fees, which resulted in a negative balance, and continued to apply fees over the Christmas holiday while the bank was closed and I was unable to deposit my check. I was not notified by email, or text that my account had fallen below a specific notification balance of $50 that I choose. The first notice I received was a full day after the last fee was applied. I will be ending my relationship with this bank which I maintained for over 30 years. The employee handling my account (XXXXXXXXXX) was incredibly rude and did not offer any assistance with my account issues, despite the fact that I have not had an nsf for over ten years. Incredibly dissapointed with the service that I received. I would recommend not banking with this company.

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