San Antonio Federal Credit Union (SACU) Reviews

1.0 out of 5 stars
3 Reviews

From Account Holders in the last year


Application Process

1.5 out of 5 stars

Customer Service

1.5 out of 5 stars

1 5

These reviews were written by current and former account holders in the last year.

May 30, 2017
Completely unethical.
Anonymous Account Holder

My parents opened a savings account for me years ago for a college fund. A couple of months ago I started receiving notices in the mail letting me know that SACU was deducting inactivity fees on a SAVINGS account. Interesting because I was under the impression that the point of a savings account is not to touch it... Sure enough, I called and by the time I got to them SACU was able to clear the WHOLE account out and the account had been closed-- without my permission-- 5 days ago because there was nothing left for them to take. They are completely unethical thieves. DO NOT make the mistake of banking with these people. 

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Feb 26, 2017
Bush League Idiots
grumpa53 Account Holder

Nope ... Save yourself the time.

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Aug 21, 2016
Find a better financial institution
Anonymous Account Holder

I had banked with SACU for decades until my accounts were closed in an unclaimed sweep.  I was not notified that this action was going to be taken as required by law.  The bank also continued to use my full member number on all mailed correspondence despite my requests for privacy in these transactions.  Find another institution that will work with you and avoid the poor customer service and aggravation. 

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