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Meritrust Credit Union

3.0 out of 5 stars
2 Reviews

From Account Holders in the last year


Application Process

3 out of 5 stars

Customer Service

2.5 out of 5 stars

3 5

These reviews were written by current and former account holders in the last year.

Jun 08, 2016
I have been a proud Credit Union member!
Anonymous Account Holder

Great products and services for members.

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Dec 18, 2015
Unethical and terrible customer service
Anonymous Account Holder

Terrible customer service!!! They allowed me to finance a car through them for twice the value of the actual car. I have been mailing multiple payment at once for well over a year now. I am on a bi-weekly payment plan and since they only allow payments through the mail without charging you outrageous "convenience" fees I mail several payments at once. I always send one check for each payment ticket so there will be 4 tickets and 4 checks. There have been several occasions where they will submit all 4 checks as one payment and a few weeks later they call and tell me I'm late on my loan payment. I have explained to them numerous times that I am not late and they still charge me the late fee. I now even write the payment number in the memo line of the check and they still continue to mess up. They are awful!!! Never do business with them. If you go to buy a car and they offer you Meritrust financing run out the door!

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